Privacy Policy

ApexRelocate is committed to protecting your privacy. This document outlines how we collect, use, and store your personal data when you interact with our website and consulting services in Canada.

1. Who We Are / Data Controller

ApexRelocate is a registered Canadian business offering relocation logistics and immigration advisory. For any privacy requests, please reach us at [email protected].

2. Data We Collect

We only collect information necessary to deliver premium relocation and contact responses. This includes:

Direct Submissions: Name, email address, optional telephone number, and message notes when you submit a consultation form.
Automated Analytics: IP address, browser type, geographic location, referring source, and page interaction timestamps.
Cookies: Analytics and advertising trackers used to analyze site performance in line with your choices.

3. Purposes and Legal Grounds of Processing

Processing Purpose	Personal Data Used	Legal Ground (PIPEDA / Canada Privacy Act)
Responding to consultation inquiries	Name, Email, Phone, Message text	User Consent & pre-contractual steps
Website optimization and security monitoring	IP address, browser type, page views	Legitimate Business Interest
Targeted advertising and marketing insights	Tracking cookies, referral details	User Choice / Opt-In Consent

4. Google Consent Mode v2

We utilize Google Consent Mode v2 to respect user tracking choices. Optional cookies for analytics or advertising are disabled until you grant explicit consent via our cookie banner. You can review or adjust your selection at any time using the "Cookie Settings" option in our footer.

5. International Transfers & Third Parties

We never sell or distribute your credentials to third parties for independent marketing. Information is shared strictly with compliant processing platforms (e.g. database tools, Google Services) and licensed immigration legal partners to fulfill your specific inquiries.

6. Data Retention Period

We retain your personal details for up to five years to comply with Canadian corporate record keeping, or until you formally request data deletion.

7. Your Rights under PIPEDA

As a Canadian resident, you hold full rights to access, update, or delete your personal data. You may lodge a complaint with the Office of the Privacy Commissioner of Canada (OPC) if you believe our data processing methods violate national guidelines.

8. Children's Privacy

Our consulting services are structured exclusively for individuals over 18. We do not intentionally compile or maintain records for minors.